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Employee Information
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Guest Information
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Relationship to Resident:
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Do you have any comments, questions, or concerns?
Questions
(1 - very unsatisfied , 2 - unsatisfied, 3 - neutral, 4 - satisfied, 5 - very satisfied )
1. I felt welcomed by the staff when I first arrived.
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5
2. Overall, I am satisfied with the admission process from the hospital.
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5
3. The staff was able to assist me with any questions or concerns that I had.
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5
4. I was satisfied with the medical care at The Grand Rehabilitation and Nursing at Queens.
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5
5. I found my therapy sessions to be valuable.
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6. Overall, the activity programs offered met my needs.
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7. My social worker followed up and responded quickly to my concerns.
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8. The meals offered were enjoyable, tasty, and satisfying.
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9. My laundry was cleaned and returned to my room in a timely manner.
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N/A
10. My room was clean, free of odors, and presentable.
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5
11. As a whole, I was satisfied with the services offered at The Grand Rehabilitation and Nursing at Queens.
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5
12. I would recommend The Grand Rehabilitation and Nursing at Queens to a family member and/or friend.
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